Custom eCommerce Web Portal Program

The Challenge: A leading fashion department retailer operating 350 stores in 40 states and Canada. They have an online presence through retailer’s traditional branded websites in 96 countries which operates in partnership with private sale site access to off-price fashion at considerable savings. The retailer buying was decentralized in all elements of ordering for store supplies, new store opening kits, promotions and calendar driven events via an excel spreadsheet.  Multiple buyers in multiple locations were not consistent with brand standards and quality was lost with rogue spending due to large lead times.

The Solution: ABGI created a complete customized online portal streamlining the order process down to the local store level creating ordering efficiencies, ability to interchange graphic designs for each program as well as increasing speed of goods production and distribution.  This change also helped control the ordering process, reducing the obsolescence of inventory and corporate expense.

The Result: By outsourcing to ABGI, the retailer has been able to re-allocate personnel by reducing day to day program management.  We have reduced production & distribution lead time by 50% without additional resources and capitalized on tracking and reporting of spend at the campaign level. The retailer was pleased to have strict approval protocols for multiple locations to place orders and reduce rogue spending.

Emerson Fulfillment Program

The Challenge: The client required additional space at their corporate headquarters for a hands-on showroom and training facility.

The Solution: ABGI to the rescue! We facilitated the move of all 500+ items to our warehouse and created an online store for their end users to order items for direct shipment. We manage inventory for all of their manuals and marketing materials to ensure that items are always available to end users using a demand structured print and fulfillment process.

The Result: Initially, we were hired to do product fulfillment only. However, after we proved to be a valuable partner, they also requested that we provide printing and fulfillment services for their manuals and marketing materials. We are extremely proud to say that we have been growing our relationship with Emerson for more than 10 years now. We now manage print and distribution, as well as facilitate marketing mailings, catalogs for training, and many other items upon request.

TST Impreso, Inc. Label Program

The Challenge: The client required consistent pricing and reliable service in managing over 75 label sku’s for a large in house program.

The Solution: ABGI saves the day! By streamlining the ordering process so that labels are ordered on a quarterly basis, we were able to offer significant savings and increase efficiencies for the client. By creating a customized ordering site, we were able to streamline the ordering process for the end user and provide instant access to inventory levels.

The Result: We have been able to simplify costs through a program pricing structure that utilizes combo pricing, provide ease of ordering, eliminate backorders, and decrease production time frames by approximately 25%. Our advanced reporting capabilities also provide quick access to accurate reporting on inventory levels, usage and other important order details, so quick re-order decisions can be made.

Loomis ID Badge Program

The Challenge: The client required a streamlined program to provide its new employees with ID and signature ID badges, as well as maintain ongoing renewals for expired badges.

The Solution: We created a custom solution for each location to order their badges. The solution met all of the client’s needs; ease of use, secure, and cost effective. Badges are ordered on an existing online portal and printed at our headquarters and then are shipped as quickly as the same day when necessary. We also created an electronic database that is integrated with the online ordering program to manage authorized users and reporting. The program also has features to manage employees that have moved locations, are no longer with the company, or have expired badges.

The Result: We provide a simple, easy way for end users to order badges and get them in a timely fashion. We have increased efficiencies on the program by providing a management tool to ensure a less time consuming process. Ultimately, the program effectively ensures that the badges follow strict identity and compliance standards. We also streamline the billing utilizing their existing summary invoicing program. We now manage print and distribution, as well as facilitate marketing mailings, catalogs for training, and many other items upon request.

Pre-Order Program Distribution

The Challenge: The client required a solution to manage a national program with multiple items for over 450 locations in the United States and Canada.

The Solution: We created a pre-order process where locations have the ability to login to an online portal and place an order for items needed for upcoming events during a specified order window. Items are then bulk ordered and delivered to our warehouse for distribution to each of the locations. Orders are processed and shipped to the individual locations in time for their event and tracking is sent to each location.

The Result: ABGI provides an easy solution that allows the client to aggregate their buy to take advantage of bulk cost savings. This process also ensures that locations are on brand and following specified corporate branding guidelines for their events. The program also encourages locations to start the logistics of their event early to ensure on time delivery of all components. The program offers a multitude of other efficiencies for the client from real-time, automated tracking, to individual billing by locations for easy budget allocation.

Hoya Foam Displays

The Challenge: Hoya’s current program utilized costly and bulky binders to distribute lenses to their retail partners. They were searching for a more efficient, innovative, and budget-friendly option for their future distribution demands.

The Solution: ABGI is idea central! We started by concepting new designs that would meet the needs of Hoya, while also providing cost savings and possible efficiencies. We presented several prototype ideas and tweaked them with several rounds of feedback. The display allowed for their client to hold the lens up to the light instead of requiring them to take the lens out of the display.

The Result: Since the final display enabled Hoya’s retail partners to use the lenses without actually having to take them out of the display, this ensured less handling and faster processing for their client partners. The display also presented cost savings, not only in the form of display cost, but also in fulfillment and shipping costs since they were less bulky and required less assembly.

Brand Management

The Challenge: The client utilized several different envelopes and forms on various stocks for a national direct mail program and needed a solution that would ensure brand consistency and management across all mediums.

The Solution: It can be challenging to ensure that brand colors translate properly to different substrates or materials and through the use of varying print processes, but ABGI can help! Using our multitude of resources and expert knowledge, we were able to work directly with the client to ensure their brand colors were consistent from the flexo and offset printing process on envelopes to the litho printing process on forms manufacturing equipment.

The Result: Through a thorough understanding or ink, print, material, design, and other processes, ABGI delivers final pieces that are true to brand, consistent, and follow the client’s identity. From art, proofing, and end result, the pieces follow an integrated multi-channel color management outline.

Scheduled Distribution Program

The Challenge: The client was looking for a solution to manage an ongoing national program where items change each season. The program also contains specified shipping deadline schedules, as well as streamline billing and tracking for over 100 locations.

The Solution: ABGI brings solutions! We created a long-term process for the program from start to finish. First, we create a workback schedule using the initial deadlines provided by the client that includes a timeline for all decisions to be made for on time delivery. Then, we propose items for the program using the specific parameters and details for the program. Once the client chooses the items, we work with production to ensure the items follow strict brand guidelines and are delivered in time for the first scheduled shipment deadline. ABGI works the entire schedule so that all orders arrive one week before the required even, and tracking is sent to the even lead directly.

The Result: The process allows for numerous program efficiencies resulting in cost and time savings for the program manager. This process eliminated the need for a program manager to place and individually track down each order, allowing them to work on growing the program. We were also able to consolidate the billing by budget code for the entire program, allowing the program manager to submit invoices directly to accounting for fast and easy processing.

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